About Oongalee

Oongalee Inc. operates interactive screens on tables in participating venues and provides related websites and dashboards for restaurants, advertisers, and agencies. This policy explains how we collect, use, share, and protect your information across our products and services.

Effective date

Last updated June 12, 2025.

Scope

This policy covers data we collect from our websites, advertiser and restaurant dashboards, tabletop screens, QR code pages, and support channels.

Information we collect

Diners using our screens and QR pages

• Actions you take on or from the screen such as scanning a QR code, viewing menu items, asking for staff, or requesting the bill
• Details sent by your phone when you scan a QR code such as IP address, browser type, device type, and operating system
• Approximate location based on the venue where the screen is placed
• Payment details handled by our payment partners when you choose to pay by QR. We receive limited information such as payment status or a receipt reference

Website visitors

• Usage data such as pages viewed, links clicked, and time on page
• Cookie and similar technology data used for core site functions, analytics, and security
• Information you submit in forms such as name, email, phone, and messages

Advertisers and agencies

• Account and contact details such as name, email, role, and company
• Campaign settings, creative files, targeting choices, and reports
• Billing details handled by our payment processors. We keep limited records for invoicing and tax

Restaurant partners

• Business contact details and venue information
• Menu and promotion content you upload
• Support requests, deployment records, and service logs

How we use information

• Provide, maintain, and improve our screens, websites, and dashboards
• Show menus, promotions, and table features such as request staff and request bill
• Deliver and measure ad campaigns including frequency, reach, and engagement
• Enable QR actions such as scan to buy, visit a brand page, or pay your bill
• Detect, prevent, and address fraud or misuse
• Comply with legal and tax duties
• Communicate with you about service updates and support

Legal bases for processing for EEA and UK users

• Consent when you scan a QR code, accept cookies, or opt in to emails
• Contract when we provide services to partners and customers
• Legitimate interests such as running secure systems, measuring campaign reach, and improving our network. We balance these interests against your rights
• Legal obligation where the law requires us to keep certain records

Cookies and similar technology

We use cookies, device identifiers, and pixels on our websites, dashboards, and QR pages to run core features, keep sessions, prevent fraud, remember choices, and measure traffic. You can control cookies in your browser settings. Some features may not work without them.

Advertising and measurement on our network

• Our screens show ads in participating venues. We count plays and measure attention at the table level
• We target ads based on context such as venue type, time of day, day of week, and other real time signals like weather or live events
• When you scan a QR code from an ad, you may visit a brand or partner page that has its own privacy policy
• We work with research partners to run brand lift studies and provide aggregated or de identified results to advertisers
• We do not show personalized ads on the table screen based on your known identity

When we share information

• Service providers who help us host, deliver, measure, support, or secure our services
• Restaurant partners for actions tied to their venue such as request staff or request bill
• Advertisers and agencies in aggregated or de identified reports about campaign reach and performance
• Payment and commerce partners when you choose to make a purchase or pay a bill
• Law enforcement or regulators when we must respond to legal requests or protect rights and safety
• Business transfers if we merge, sell assets, finance, or acquire another company

Data sale

We do not sell or rent personal information.

Data retention

We keep information as long as needed for the purposes in this policy and as required by law. When no longer needed, we delete or de identify it.

Security

We use administrative, technical, and physical safeguards to protect information. No method of storage or transfer is fully secure. We work to prevent and reduce risk.

International transfers

We may store and process information in Canada and other countries. Where required, we use safeguards such as contractual commitments to protect your information across borders.

Your choices

• Cookies. You can set your browser to refuse or delete cookies
• Marketing emails. You can opt out by using the unsubscribe link in our emails
• Brand studies. If you receive a survey invite, you can decline to take part

Your rights

Depending on where you live, you may have rights to access, correct, delete, or limit use of your information, and to withdraw consent. You may also have a right to data portability and to object to certain uses.

To make a request, contact us using the details in the contact section. We may ask for information to verify your identity. We will respond within the time set by your local law.

Children

Our services are for a general audience. We do not knowingly collect personal information from children under the age set by local law. If you believe a child gave us information, contact us so we can delete it.

Third party sites and services

Our screens, QR pages, and websites may link to third party sites and services. Their privacy practices apply to those sites and services.

Contact

Email info@oongalee.com or use the contact forms on our website.

Changes to this policy

We will post any changes on this page and update the effective date. If the changes are material, we will provide a clear notice.

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